RETURN POLICY

If you are not entirely satisfied with your purchase, you may return the unused item in its original packaging within 30 days of the date of this invoice.

For exchanges: Call us at 866-243-5638 to obtain a Return Authorization Number and return your purchase in the original packaging with all accessories and manuals, with a copy of your receipt to exchange for another size. Packages without a Return Authorization Number will not be accepted.


For returns: Call us at 866-243-5638 to obtain a Return Authorization Number and return your purchase in the original packaging with all accessories and manuals. Packages without a Return Authorization Number will not be accepted.
A refund of the price of the merchandise and taxes will be given upon receipt of the merchandise, however shipping and handling for the delivery and return will not be refunded. A 15% restocking fee will be applied to all returns if the customer does not want to exchange the product, and just wants to return it. Refunds will be issued in the same method of payment as the original payment.

When a promotional item included in the original transaction is not returned, the value of the promotional item will be deducted from the refund amount.

Eligibility:
We may refuse an exchange or return if your merchandise is found to be used, dirty, stained, or damaged. We are the sole judge of what constitutes “dirty, stained or damaged”, as well as “used” and “worn”. Sorry, we cannot accept returns on any used products. Any product that has been worn will not be accepted. The product will be returned and no refund will be given.
Sorry, we cannot accept returns on used Ncom. Any Ncom product that has been installed in a helmet will not be accepted. The product will be returned to you and no refund will be given.